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An power firm has thanked “trustworthy” prospects who didn’t attempt to money compensation cheques for trillions of kilos despatched out in error.
Compensation is being paid to tens of hundreds of people that have been left with out energy when extreme “as soon as in a technology” winds swept throughout the UK in November final yr throughout Storm Arwen.
Northern Powergrid admitted on Sunday it didn’t imply to ship out cheques for trillion-pound sums to 74 prospects within the north of England, with some prospects receiving greater than £2.3tn.
The power agency blamed a clerical error during which the purchasers’ power meter numbers have been used as an alternative of the quantity payable.
The error got here to mild when one buyer contacted Northern Powergrid on Twitter to share a photograph of the cheque he had acquired.
Thanks for our compensation fee @Northpowergrid for the a number of days we have been with out energy following #stormarwen Earlier than I financial institution the cheque nonetheless, are you 100% sure you may afford this? #trillionpounds pic.twitter.com/z5MNc2Nxl1
— Gareth Hughes (@gh230277) February 12, 2022
He wrote: “Thanks for our compensation fee, Northern Powergrid, for the a number of days we have been with out energy following Storm Arwen. Earlier than I financial institution the cheque, nonetheless, are you 100% sure you may afford this?”.
The image exhibits the shopper had been written a cheque for £2,324,252,080,110.
The tweet accrued greater than 27,000 likes in 24 hours, as others joined in to poke enjoyable on the error. “Financial institution it! Then share it equally between us all,” one Twitter consumer wrote. “I believe you personal Northern Powergrid now,” one other joked.
Specsavers even received in on the joke, tweeting “Cling on a minute …”
Cling on a minute…
— Specsavers (@Specsavers) February 13, 2022
The provider confirmed 74 of their prospects with Halifax and Newcastle postcodes had been given compensation cheques with an incorrect fee quantity.
A spokesperson for Northern Powergrid stated: “As quickly as we recognized the clerical error, which was brought on by the electrical energy meter reference quantity being incorrectly quoted because the fee sum, we ensured all 74 prospects’ cheques have been stopped so they might not be cashed.
“We now have been investigating how this error occurred and finishing up checks of earlier funds. All indications are that this was an remoted incident.
“We thank these prospects who have been trustworthy and contacted us and we have now been making contact straight over the weekend with all 74 prospects affected to make them conscious, apologise for the error and reassure them {that a} appropriate fee shall be issued to them on Monday.”
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